The following cancellation applies to your professional digital services subscription.
Cancellation Policy
1. General Cancellation
- You may cancel your subscription at any time.
- Cancellation will take effect at the end of your current billing cycle.
- You will continue to have access to the subscription benefits until the end of your current billing cycle.
2. Refunds
- No refunds are available for partial billing cycles.
- Refunds may be considered on a case-by-case basis for extenuating circumstances, such as:
- Account errors: If there was an error with your account (e.g., incorrect billing information, unauthorized charges).
- Service disruptions: If the service experienced significant and prolonged disruptions that significantly impacted your ability to use the subscription.
- To request a refund, please contact us at support@westernstargroup.com with the subject line “Refund Request”.
3. Free Trial Period
- If you are on a free trial, you may cancel your subscription at any time before the trial period ends.
- No further action is required to cancel a free trial.
4. Changes to this Policy
- We reserve the right to update this Cancellation Policy at anytime.
- The most current version of this policy will be posted on this page.
5. Contact
- If you have any questions about this Cancellation Policy, please contact us at support@westernstargroup.com